Pronunciation for Customer Service
Breathe Customer Service
Your job is to breathe customer service. Yet, you find people getting frustrated with you and making unkind comments about your accent. You're tired of having to repeat yourself. Enjoy the freedom of offering excellent customer service without worrying about your accent. Find solutions for your customers in a way that communicates care with confidence the first time.
To be successful, you need coaching that is both thorough and targeted. We offer both. You get comprehensive training in each component of excellent pronunciation: intonation, stress & rhythm, connected speech, consonant sounds, and vowel sounds. Our unique diagrams, visuals, and expert coaching will help you master each component and learn to make them all work together for your success.
We don't just have you repeat endless lists of words and phrases unrelated to what you do. Pronunciation for Customer Service allows you to practice each component of pronunciation in the context of language you need to get your job done well. Master your own workplace scripts as well as general diplomatic language, language for handling disgruntled customers, phrases for building trust with clients, and more. Keeping purposeful means you will be able to use it right away to boost customer satisfaction.
the secret sauce
Most restaurants have that tantalizing secret recipe you just can't get anywhere else. From years of targeted pronunciation coaching, I've learned the secret to success with pronunciation. It's not something you'll get from the average speech pathologist's pronunciation training- or just any degreed TESOL trainer either. Without this cultural component, you will either consciously or subconsciously stymie your success.